Most likely, the assets you try to use are not part of the product you bought.

Before we launched the subscription plans, we were selling these products as a one-time purchase:
- Streamline Icons 3.0 (Light, Regular, Bold weights)
- Streamline UX 2.0 (Line, Duotone, Multicolor)

If you bought these products, you can still use them in our Streamline app โ€“ Forever.
But, you won't access the premium version of other new sets.

If you bought Streamline Icons 3.0 or streamline UX 2.0 before, and they are not activated, please contact our support.
(Click on the Livechat icon at the bottom right of this page)

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